Your 18-hour programme · TOEIC 4 skills

Front Desk English

Eight weeks to feel at ease with every English-speaking guest at reception, and to walk into the TOEIC ready. Each week follows what we practise together in class: learn the phrases, test yourself, then speak and write against the clock.

12 sessions with Rob · 1h30, in person 20 minutes a day on your own, 5 days a week Exam: Listening & Reading + Speaking & Writing
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Reference desk

When you don't understand

Use any week

Not understanding is normal, even for native speakers. What matters is staying calm and polite. These phrases buy you time.

    French-speaker traps

    Fix these first
    AvoidSay

    Your TOEIC map

    4 skills
    TestFormatPractised in
    Listening100 questions, about 45 min, 4 partsWeeks 1, 2, 5, 6
    Reading100 questions, 75 min, 3 partsWeeks 4, 6, 8
    Speaking11 tasks, about 20 min, recorded on a computerEvery week
    Writing8 tasks, about 60 min, typedWeeks 3, 4, 5, 6, 7

    What the scores mean

    Minimum score per level
    LevelListeningReadingSpeakingWriting
    B1275275120120
    B2400385160150
    C1490455180200

    Listening and Reading are scored out of 495 each, Speaking and Writing out of 200 each. You start around B1. Our aim is a solid B1 everywhere, with B2 in reach for Listening and Speaking.

    All phrases